Monday, April 21, 2014

Annual Reenactment of Christ's passion in NorthVille 14 Calulut Pampanga.

 
Every Good Friday, Filipino devotees having themselves actually nailed to crosses to remember Jesus

Christ's suffering and death, an annual rite rejected by church leaders in the predominantly Roman Catholic country.

 
 Barangay San Pedro, Cutud, City of San Fernando Lenten Rites


The San Pedro Cutud Lenten Rites in  Barangay San Pedro, Cutud, City of San Fernando, Pampanga or The Siete Palabras (The Seven Last Words) Barangay Lourdes Northwest in Angeles City these are famous places where passion play is done with the actual nailing of at least three penitents to a wooden cross this takes place between 2 to 3 p.m. However these places are congested and you cannot really go near the cross.

I've seen the Annual Reenactment of Christ's passion in NorthVille 14 Calulut Pampanga last Good Friday. ( April 18, 2014  last video)

Tuesday, April 15, 2014

Call Center Bloopers

Franz710's misadventures of a call center agent story  part 10

Your most unhappy customers are your greatest source of learning. - Bill Gates


 
Applicable din para sa mga agents coming from ibat ibang provinces



Unang trabaho, unang sabak sa telepono. Memorable ang pinaka una kong call. Sabi nung customer, ipasa ko nalang daw sa iba dahil mukhang wala akong ideya sa ginagawa ko. Sweet naman nya.

5 taon. 3 na promotions. 4 na posing para sa ibat ibang ID ng magkakaibang account o program. At kung usapang stereotypes lang naman, heto sila..

1. Di mo alam ang petsa. Feeling mo ang mundo ay isang exercise wheel na tinatakbuhan ng alaga mong hamster. Paikot-ikot. Walang katapusan. Zombie, ika ng iba. Gising, pasok. Uwi, tulog. Pero babalik din ang ating kamalayan tuwing a-kinse at katapusan.

2. Hirap kang matulog sa bahay, pero di mo mapigilang mapa-pikit pag asa trabaho. Di ko alam kung dahil ba sa aircon o ang sarap lang managinip na isang malaking punching bag ang kupal mong TL, tuwing nakikita mo siya.

3. Ikaw o may kakilala ka, na energy drink na ang dumadaloy sa mga ugat. Cobra sa almusal. Sting sa tanghalian. Extra Joss ang panulak pag nabubulunan. Lipovitan naman ang nilalagok tuwing umiinom ng biogesic.

4. May kakilala ka din na laging may bitbit na baso ng starbucks kapag papasok. Siguro, importante talaga ang kape pag graveyard shift. Pero ang nakapagtataka e, buong araw na niya itong hawak, at sa paraan na makikita mo ang pangalan niya na nakasulat sa baso.

5. Alam mo ang mga term na “pitik” at “hadouken”. At madalas itong masusundan ng pagta-type sa notes ng “Customer ended the call”.

6. Kahit madalas e demonyo ang tingin mo sa kanya, gusto mong halikan sa tuwa ang TL mo pagsinabi niyang “Go on aux 4, coaching tayo”.

7. Pero malulungkot ka ulit, dahil malalaman mong bagsak lahat ng na-audit mong calls. Tipong, ang nakuha mo lang ng tama, ayon sa QA, ay opening at closing spiel. Lahat sablay na.

8. Sa lahat ng buttons ng Avaya, Auto in ang pinaka mahirap pindutin, parang may kung anong pwersa na pumipigil, parang invisible force field, samantalang Log Out naman ang bestfriend ng iyong daliri. Lagi rin itong “aksidenteng” napipindot.

9. Nakatangap kana ng perfect csat survey kahit hindi para saiyo (sabi nung customer , napaka helful daw ni Jenny. E Brando ang pangalan mo sa phone). Pero nakareceive ka na din ng Dissat kahit resolved ang issue.

10. Speaking of, kung parang generic name ng gamot ang pangalan mo, walang problema yan, dahil legal ang pag gamit ng phone name o alias. Halimbawa, sa totoong buhay, ang pangalan mo ay Godofredo, sa industriyang ito, ayos lang na mag opening spiel ka ng “Thank you for calling, my name is Summer”.

11. Naisipan mo nang mag-amok at sindihan ang smoke detector para magpaulan ng tubig ang mga sprinkler, tuwing queuing.

12. May kakilala kang bigla-bigla nalang nagwawala, hinahagis ang headset, hinahambalos ang kanyang mug, dinudurog ang avaya sa pamamagitan ng paghampas ng keyboard, dahil hindi alam ng customer kung nasaan ang “start” button.

13. Yung TL mo bigla nalang nagkakaroon ng meeting, pag nakita ka niyang papalapit, sa pag aakalang Sup Call na naman ito.

14. Kung may Teachers Pet, meron ding TL’s Annoying Monkey. Siya yung team mate mo na laging ume-epal at kadikit lagi ng team leader nyo. Madalas siyang taga-report ng mga late o overbreak. Lagi din siyang humihirit ng mga helpful tips pag team meeting. Sarap lagyan ng tattoo sa noo na “Wala akong pakialam”. Joke lang.

15. Dahil immersed tayo sa konsepto ng tamang “customer service”, madalas kang mag-amok sa mga fast food chain kapag pakiramdam mo ay “youre not getting your money’s worth”. “Ano to!! Sabi ko LEG part.. Bakit tuyong BREAST ang binigay mo sakin? Tawagin mo ang manager!!!”.

16. Meron ka o dumating sa buhay mo ang point kung saan nag-apply ka ng credit card.

17. May kakilala kang ayaw tumigil kaka-english kahit sa mga pampublikong lugar o PUVs pero parang tanga na kating-kati mag Tagalog sa mga English Only Zone ng opisina.

18. Mahirap umisip ng dahilan kapag na late ka. Dahil walang trapik at imposibleng umattend ka ng PTA meeting ng anak mo, pag alas dos ng madaling araw.

19. May team mate kang aligaga sa buhay at walang ibang nais na i-suggest kundi ang mag team building kayo. “TL: Guys, ano bang magandang action plan para bumaba ang AHT ng team? SIYA: Team building tayo!!”

20. Mas maangas pa sa CEO ng kumpanya kung umasta ang mga security guard. Nagulantang ako dati nang minsan kong tanungin si Manong Guard ng “Saan po dito yung testing area?”, sabay sagot ng “Im sorry, but you must be aware that this is an *English Only* zone”. Muntik nakong sumuka ng dugo.

21. Bukod sa crush mo, isa sa napaka konting bagay na nagpapangiti sayo tuwing shift ay mga “Ghost Calls”. Kung saan para kang tanga na uulit-ulitin ang opening line, dahil SOP ito.

22. Naranasan mo nang sapilitang tumawa dahil TL, OM o Shift manager ang nag-joke nung nakasabay mo siya sa elevator, kahit na sabaw ang kanyang sense of humor.

TL: Anong hayop ang magaling mag karate? Ikaw: Bwahahahaha!! (halos masuka ka na sa pag-papangap) Ano boss? TL: E di.. TILAP-YAHHH!! Ikaw: Nyahahahaha!! (gusto mo nang ipitin ang ulo mo sa pinto ng elevator) Nice one!!

23. Pinasok mo ang industriyang ito kalakip ang pag-asa ng mabilis na promotion. Oo, nasa performance mo nakabase ito, pero umamin ka. Pagkatapos ng unang 6 na buwan, narealize mo na mailap ito parang Halley’s comet.

24. Naranasan mo na ang sumakay sa isang PUV after shift, kung saan, ikaw lang ang stressed ang aura, amoy yosi, amoy alak, samantalang lahat ng ibang pasahero ay preskong-presko, mga amoy downy at blooming dahil papasok palang sila.

25. Sa pag-aakalang napindot mo ang mute, nag-tatatalak ka ng tagalog habang may call. Huli mo nang nalaman na naririnig ka ng customer sabay tanong ng “Im sorry, what?”. Pero dahil maparaan ka, sinagot mo siya ng “oh.. that was a secret passage, written in the language of Mordor, that must be uttered to hasten your dwindling internet speed..”.

26. Naranasan mo nang mag-google ng mga sakit na pwede mong idahilan kapag tatawag ka sa sick hotline niyo. Mas “uncommon”, mas maganda. Dapat binubuo ito ng 3 o higit pang medical terms.

27. Poker face lagi ang company nurse o physician. Hindi sila madaling mapaniwala sa mga nagsasakit-sakitan. Sanay na sila dyan. Lumang tugtugin kung baga. Pauuwiin ka lang kung naisuka mo na ang iyong baga o kulay violet na ang iyong buong katawan.

28. Nakauwi na ang lahat subalit naiwan ka parin sa floor dahil sa customer mong isang oras na nagpapaturo, pero hindi parin magets, ang sayantipikong proseso ng pag “copy+paste”.

29. Kung medyo sablay ang kumpanya, naranasan mo na din ang “hot seating”. Ito yung mala-espanyang pagsakop sa work station mo ng kung sinong Lucifer, kung offline ang iyong phone status. Hindi epektibo ang pag-iiwan ng gamit, pagpapaskil ng iyong larawan sa monitor o paglalagay ng note na “Ang kumuha ng station na to, tutubuan ng pigsa sa gilagid”.

30. Di tulad ng ibang propesyon, hindi big deal dito ang AWOL.

Boy A: Asan na si Jayson? Boy B: Nag AWOL na. Boy A: Ah ok. Anong ulam sa pantry?

31. Ikaw o may kakilala kang buong angas kung maglakad sa recruitment area kapag merong mga bagong aplikante. Minsan doon pa mismo tatambay kapag break para ipangalandakan na empleyado na siya. Mas mabisa din kung paiikutin mo ang iyong ID sa leeg na parang hulahoop.

32. Napa-upo kana sa isang work station na puno ng kapalpakan. Kumukurap ang monitor. Mga duro-durog na chichirya ang nakasingit sa pagitan ng mga keys ng keyboard. Yung headset naman, its either mahina, di ka marinig ng customer o nababalot ng sang katutak na scotch tape. Parang embalido lang.

33. Nakakita kana ng isang kumag na pasiklab kung magtype ng password sa mga system tools niyo. Ambilis ng pindot sa keyboard, tulad ng napapanood mo sa mga sci-fi movies. Pero madalas, password incorrect. Maya-maya, mapapansin mo na isa isa nalang ang pag press niya ng mga letter. Kinain ang pride. Busog.

34. Automatic na lumalabas sa bibig mo ang mga phrases na nagpapakita ng sympathy sa customer, kahit na sa totoong buhay e wala ka namang pakialam kung dumadaan siya sa matinding pagsubok gaya ng pagbagal ng internet connection o pagkalimot ng email password.

CX: Bear with me, im such an idiot when it comes to tech stuff. You: Its ok maam. And im sorry that you’re an idiot.

35. Halos araw-araw kang makakarinig ng mga istorya tungkol sa isang bagong kumpanya na mas malaki ang sahod, mas magandang management at mas magandang facilities. “Balita ko nga eh, may swimming pool sa ops area nila, at may libre na isang kilong ubas tuwing pasko”.

36. Aminin mo man o hindi, namangha ka din sa pintuan ng opisina na kelangan pang i-swipe ang ID mo para bumukas. “Ay pota.. Magic!!!”.

37. Dahil graveyard shift, hindi rin mawawala ang mga kwentong kababalaghan sa callcenter industry. Kesyo dati daw sementeryo ang site na yun o may namatay nang agent sa opisina niyo dahil aksidente daw nyang nakain ang Avaya at nabulunan.

Ikaw: TL, Biglang na-drop yung call!! May multo!!!”. TL: Ulol.

38. Meron kang souvenir mula sa kumpanyang balak ata i-declare na “critical working day” ang bawat petsa sa kalendaryo. Maaaring mug na may logo ng company. Ballpen na may logo ng company. Payong na may logo ng company. Burial plan with complimentary lapida na may logo ng company.

39. Hindi rin mawawala ang love team. Naks. Tamis sa gitna ng masalimuot na mundo ng queuing. Sabagay, mahirap din naman kasi ang magkaroon ng matinong relasyon kung hindi callcenter agent ang jowawers mo. Tipong tinext mo, pero tulog siya. Mga 8 oras na ang nakalipas bago pa siya makareply. Tapos, ikaw naman ang tulog. Vicious cycle.

40. Langit ang training phase. Petiks mode. Buddy up lang lagi. Kaso simula na ng impyerno mo paglampas ng nesting.

Taliwas sa pinagsasabi ng mga ignoranteng taong tabon, na hindi kailangan ng utak para makapag trabaho sa isang callcenter, tagisan dito ng talino (kung paano mare-resolve ang issue), abilidad (na magtransfer), creativity (pagiimbento ng dahilan kung bakit dapat niyang sisihin ang kanyang anti virus software) at lakas ng loob (sikmurain ang mga ingles na mura na kadalasan mo lang maririnig sa mga hollywood movies o kanta ni Kanye West).

Karamihan sa kakilala kong matatalino, puno ng sense at mababait (kung team mate kita dati, nabasa mo naman siguro ang mga papuring ito, kailangan ko ng dalawang daang piso, baka meron ka diyan) ay nakasalamuha ko sa nasabing industriya. At kahit kelan, di ko malilimutan ang pagkakaibigan at mga karanasan ko mula dito.

Thank you for calling, to which department would you like to be transferred?


itutuloy ... follow the my story by clicking this link  :
Franz710's misadventures of a call center agent story  part 11
Abangan!!!

Monday, April 14, 2014

This is your life poster

 

 

In case you want to copy-paste the full text of the Holstee Manifesto, Here’s the full text from the Holstee inspirational poster:

This is your LIFE. Do what you love and DO IT OFTEN. If you don’t like something, CHANGE IT. If you don’t like your job, QUIT IT. If you don’t; have enough time, STOP WATCHING TV. If you are looking for the love of your life, STOP… … They will be waiting for you when you start doing things you love. STOP OVER ANALYZING, All emotions are beautiful when you eat and APPRECIATE, every last bite. LIFE IS SIMPLE. Open your mind, arms, and heart to new things, and people, WE ARE UNITED IN OUR DIFFERENCES. Ask the next person you see, what their passion is, and share your inspiring dream with them. TRAVEL OFTEN; GETTING LOST WILL HELP YOU FIND YOURSELF. Some opportunities only come once you seize them. LIFE IS ABOUT PEOPLE YOU MEET, and the things you create with them. SO GO OUT AND START CREATING. Life is to short. LIVE YOUR DREAM and SHARE YOUR PASSION.


History:

The manifesto reads like something out of a self-help book: A 15-sentence message comprising brief commandments such as, “Do what you love and do it often,” “If you don’t like your job, quit,” and “Travel often; Getting lost will help you find yourself.”
The  Holstee Manifesto is the most iconic product of the Brooklyn-based apparel company Holstee. Although the company was founded with the aim of selling sustainably sourced consumer goods, the poster of the manifesto is now one of Holstee’s best-selling items.
The “This is your life do what you love” poster (also known as the the Holstee Manifesto poster) has unintentionally become an astounding internet phenomenon. Holstee is a small company that produces products like wallets and t-shirts made out of recycled materials. It was founded by brothers Dave and Mike Radparvar and their friend Fabian Pfortmuller in 2009. The manifesto was posted on their website and remained there causing little notice until it started getting passed around on Tumblr. Holstee says the poster has now been viewed over 80,000,000 times online. The success of the poster has literally put Holstee on the map and now the poster has been translated into over a dozen different languages.
This is an exceptional example of how a simple image or idea can go globally viral in a very short time via social networks and other forms of sharing.Now chances of you (or I) creating a piece of content that could go as viral as the “This is your life poster” is a wonderful to dream about, but shouldn’t necessarily be the goal. Winning the lotto is great, but winning a series of scratch-off tickets is also great. Holstee tried various viral marketing campaigns themselves, but never thought that their manifesto would be such a hit. It was an unintentional home-run. It’s hard to know what’s going to resonate. That’s why it’s important to experiment. If anything Holstee has taught us that people love inspirational advice that is easy to share.
Try creating an image, cartoon, quote, or inspiration phrase and turn it into a jpeg in Photoshop or whatever image creation tool you use. Host it on your blog, and then share it on Facebook, Twitter–any or all of the social networks you use. Pinterist is particularly good for images as well as Tumblr.
See how many times your images are shared. Test different kinds of messaging and learn what resonates with your audience. The more you experiment, the better you’ll get at reaching a wider audience and reach new and potential customers.

How to Make Someone Happy

"The best way to cheer yourself up is to try to cheer somebody else up." - Mark Twain



It's me again Franz , I heard from one my relatives that if you want to feel happy, Make an effort to make other person happy. Di lahat ng tao kaya mong i please but making other people happy is one of the noblest acts you can do. Whether you want to banish their blues or simply show them how much you care or love them,Di naman lahat ng tao, Doing this will not only make them feel important but in return you will feel happy aswellUse these following tips and techniques to make someone happy.

1 Practice random acts of kindness. Call, text, or email the person just to say that you’re thinking about them. Send a hand-written letter, silly cartoon, or cute photo to them in the mail; so few people use snail mail nowadays that getting it is a real treat. Pick the person a flower, help them carry their groceries, or offer to do something big like help them move. You can also do this on someone that you just met.

2 Be emotionally supportive. Everyone wants to know that they are loved and appreciated. Encourage them to follow their dreams, especially if no one else will. Find a way to tell them how much they mean to you, even if you have to do it casually or inconspicuously. (Ex. When introducing this person to a friend, say, “This is my best friend, So-And- So. You’ll love him – he’s the absolute best!”) Be caring and compassionate in all your dealings. Most importantly of all, let them know then they’re being self-destructive. If they’re in a bad relationship, making poor life choices, or squandering their talents, find a gentle way to discuss it with them. Whether or not they listen is up to them, but at least you took the time to be honest.

3 Cheer them up when they’re down. Smile at them and, if you have a warm relationship with the person, hug them. Do something silly like building a blanket fort, hosting a sleepover, or making silly putty – especially if you’re “too old” for such things. Put together a little collection of adorable pictures, videos, and gifts and dare the person not to feel better after taking a look.

4 Be trustworthy by showing that that you can be counted on daily. Keeping a big promise every now and again isn’t nearly as meaningful as keeping your end of the bargain on day-to-day stuff. Make honesty a policy. Even white lies can feel like little betrayals. Make sure your actions always reflect your words – and vice versa. Assuring someone that you care and then neglecting them is far more of a letdown than being up-front about your unavailability.

5 Make them laugh. Laughter relieves tension and is wonderfully contagious. Inside jokes work really well, especially if it is something only between the two of you. If you aren’t feeling inspired, find something funny online and email it to them. You can also do something silly like pick a dandelion or blade of grass and give it to them, saying, “I got this especially for you!” or "I picked this weed just for you!"

Be a good listener. One easy way to make somebody feel appreciated and validated is to simply hear them out. Try to understand their thoughts and be in their shoes. Ask thoughtful questions, don’t interrupt, and if you don’t understand something, say something instead of playing along.

7 Spend quality time with them. Show that you not only care, but also enjoy their company. It doesn’t take much: start by turning off the TV, sitting down, and talking. You can also invite them to get out for a while by going bowling, swimming, or something else fun and active.

8 Give a gift. Take the time out to pick out a special gift that is suitable for the person. The more thought you put into the gift, the better it is from the point of being an expression of positive energy. Be sure to include an inscription in the gift wherever possible, and make the message one that is uplifting and spiritual.

9 Make them feel appreciated. Compliment them sincerely by telling them something you love about them. Write a thank-you card for all the little things they do. (Be specific; it’ll let them know you were really paying attention.)

Thursday, April 10, 2014

The purpose of our lives is to be happy - Dalai Lama

In order to carry a positive action we must develop here a positive vision.

When you are discontent, you always want more, more, more. Your desire can never be satisfied. But when you practice contentment, you can say to yourself, 'Oh yes - I already have everything that I really need.

Our prime purpose in this life is to help others. And if you can't help them, at least don't hurt them.

Be kind whenever possible. It is always possible.

It is very important to generate a good attitude, a good heart, as much as possible. From this, happiness in both the short term and the long term for both yourself and others will come.

If you want others to be happy, practice compassion. If you want to be happy, practice compassion.

Happiness is not something ready made. It comes from your own actions.

 - Dalai Lama 



Wednesday, April 9, 2014

The Egg


By: Andy Weir

You were on your way home when you died.
It was a car accident. Nothing particularly remarkable, but fatal nonetheless. You left behind a wife and two children. It was a painless death. The EMTs tried their best to save you, but to no avail. Your body was so utterly shattered you were better off, trust me.
And that’s when you met me.
“What… what happened?” You asked. “Where am I?”
“You died,” I said, matter-of-factly. No point in mincing words.
“There was a… a truck and it was skidding…”
“Yup,” I said.
“I… I died?”
“Yup. But don’t feel bad about it. Everyone dies,” I said.
You looked around. There was nothingness. Just you and me. “What is this place?” You asked. “Is this the afterlife?”
“More or less,” I said.
“Are you god?” You asked.
“Yup,” I replied. “I’m God.”
“My kids… my wife,” you said.
“What about them?”
“Will they be all right?”
“That’s what I like to see,” I said. “You just died and your main concern is for your family. That’s good stuff right there.”
You looked at me with fascination. To you, I didn’t look like God. I just looked like some man. Or possibly a woman. Some vague authority figure, maybe. More of a grammar school teacher than the almighty.
“Don’t worry,” I said. “They’ll be fine. Your kids will remember you as perfect in every way. They didn’t have time to grow contempt for you. Your wife will cry on the outside, but will be secretly relieved. To be fair, your marriage was falling apart. If it’s any consolation, she’ll feel very guilty for feeling relieved.”
“Oh,” you said. “So what happens now? Do I go to heaven or hell or something?”
“Neither,” I said. “You’ll be reincarnated.”
“Ah,” you said. “So the Hindus were right,”
“All religions are right in their own way,” I said. “Walk with me.”
You followed along as we strode through the void. “Where are we going?”
“Nowhere in particular,” I said. “It’s just nice to walk while we talk.”
“So what’s the point, then?” You asked. “When I get reborn, I’ll just be a blank slate, right? A baby. So all my experiences and everything I did in this life won’t matter.”
“Not so!” I said. “You have within you all the knowledge and experiences of all your past lives. You just don’t remember them right now.”
I stopped walking and took you by the shoulders. “Your soul is more magnificent, beautiful, and gigantic than you can possibly imagine. A human mind can only contain a tiny fraction of what you are. It’s like sticking your finger in a glass of water to see if it’s hot or cold. You put a tiny part of yourself into the vessel, and when you bring it back out, you’ve gained all the experiences it had.
“You’ve been in a human for the last 48 years, so you haven’t stretched out yet and felt the rest of your immense consciousness. If we hung out here for long enough, you’d start remembering everything. But there’s no point to doing that between each life.”
“How many times have I been reincarnated, then?”
“Oh lots. Lots and lots. An in to lots of different lives.” I said. “This time around, you’ll be a Chinese peasant girl in 540 AD.”
“Wait, what?” You stammered. “You’re sending me back in time?”
“Well, I guess technically. Time, as you know it, only exists in your universe. Things are different where I come from.”
“Where you come from?” You said.
“Oh sure,” I explained “I come from somewhere. Somewhere else. And there are others like me. I know you’ll want to know what it’s like there, but honestly you wouldn’t understand.”
“Oh,” you said, a little let down. “But wait. If I get reincarnated to other places in time, I could have interacted with myself at some point.”
“Sure. Happens all the time. And with both lives only aware of their own lifespan you don’t even know it’s happening.”
“So what’s the point of it all?”
“Seriously?” I asked. “Seriously? You’re asking me for the meaning of life? Isn’t that a little stereotypical?”
“Well it’s a reasonable question,” you persisted.
I looked you in the eye. “The meaning of life, the reason I made this whole universe, is for you to mature.”
“You mean mankind? You want us to mature?”
“No, just you. I made this whole universe for you. With each new life you grow and mature and become a larger and greater intellect.”
“Just me? What about everyone else?”
“There is no one else,” I said. “In this universe, there’s just you and me.”
You stared blankly at me. “But all the people on earth…”
“All you. Different incarnations of you.”
“Wait. I’m everyone!?”
“Now you’re getting it,” I said, with a congratulatory slap on the back.
“I’m every human being who ever lived?”
“Or who will ever live, yes.”
“I’m Abraham Lincoln?”
“And you’re John Wilkes Booth, too,” I added.
“I’m Hitler?” You said, appalled.
“And you’re the millions he killed.”
“I’m Jesus?”
“And you’re everyone who followed him.”
You fell silent.
“Every time you victimized someone,” I said, “you were victimizing yourself. Every act of kindness you’ve done, you’ve done to yourself. Every happy and sad moment ever experienced by any human was, or will be, experienced by you.”
You thought for a long time.
“Why?” You asked me. “Why do all this?”
“Because someday, you will become like me. Because that’s what you are. You’re one of my kind. You’re my child.”
“Whoa,” you said, incredulous. “You mean I’m a god?”
“No. Not yet. You’re a fetus. You’re still growing. Once you’ve lived every human life throughout all time, you will have grown enough to be born.”
“So the whole universe,” you said, “it’s just…”
“An egg.” I answered. “Now it’s time for you to move on to your next life.”
And I sent you on your way.

Thursday, April 11, 2013

YOU ARE HIRED!!!

Franz710's misadventures of a call center agent story  part 9

 “If you make customers unhappy in the physical world, they might each tell 6 friends.  If you make customers unhappy on the Internet, they can each tell 6,000 friends.” Jeff Bezos




 Hindi ko na naiintindihan ang sinasabi niya. Basta ang alam ko, noong mga oras na yun, asa alapaap ang aking diwa. “Congratulations, you've successfully passed the recruitment process. You’re hired”.

YOU ARE HIRED!!! Marahil, isa sa pinaka masarap na litanyang pwede mong marinig kasama ng “Oo, tayo na” at “Negative ang pregnancy test” (joke lang). Kaya naman nakatitig ako sa kawalan habang pinapaliwanag nung babae mula sa HR department ang mga terms and conditions ng kontrata. Bumalik nalang ang aking ulirat nang pinapirmahan niya ang sandamukal na papel mula sa brown envelope. Di ko alam kung para sa trabaho parin yun o last will and testament.

Pagkatapos ng ilang online tests and assessments (nakaka-urat talaga yung typing test), mga interviews na susubok sa tatag ng pinahid mong deodorant, sa wakas, isa na akong “technical support representative”. Oo, call center agent din yun, pero mas mabangis pakingan. Kung baga sa zoology, scientific name.

Naks. Di na ako tambay. Isa na akong employed citizen. Maiaahon ko na sa hirap ang aking pamilya. Mapag-aaral ko na ang kapatid ko. Mabibili ko na lahat ng gusto ko. Makakakain nako sa Jollibee kahit hindi linggo, tuwing pagkatapos mag simba. Makaka contribute nako sa bayan pamamagitan ng aking buwis. Pwede nakong magreklamo ukol sa katangahan ng gobyerno. Magtatayo ako ng unyon ng mga callcenter agents (taga-PUP talaga?). Gagawa ng resolusyon upang maibsan ang climate change. Ipo-promote ang world peace. Malulunasan ko ang famine sa Africa. Tatakbo ako at mananalo bilang kauna-unahang “non-american citizen” president of America (ano daw??) at pwede ko nang ipa-assasinate sa navy seal si Justin Bieber. Spell, Naive (ay, ayan na pala).




itutuloy ... follow the my story by clicking this link  :
Franz710's misadventures of a call center agent story  part 10
Call Center Bloopers


  

Sunday, November 18, 2012

Natural lang na makaramdam ng lungkot paminsan-minsan

Ano namang mapapala mo kakaisip sa nakaraan at sa mga pwede pang mangyari? Wala ka naman sigurong super powers para maibalik ang nakalipas na. Dapat matuto kang pahalagahan ang mga nangyayari sa’yo sa kasalukuyan. Isipin mo yung ngayon. I-enjoy mo lang ang buhay. Wag kang emo. Hindi ka talaga magiging masaya kung di mo tutulungan ang sarili mo. Natural lang na makaramdam ng lungkot paminsan-minsan pero ang pagiging miserable? Wag kang hibang choice mo yan.

- Bob Ong

Monday, August 16, 2010

Tips paano makaka recover pag heart broken.

"Tuloy pa rin ang awit ng buhay ko
Nagbago man ang hugis ng puso mo
Handa na ‘kong hamunin ang aking mundo
basta tuloy pa rin" - a song from neocolors


Getting your strength back from a bad break up is hard, kahit hindi mo na mahal ang isang tao, mahirap na, or if you loved them, and still do, it is even harder.

Heto ang mga tips kung paano makakarecover sa break up and heal your shattered heart: (tips lang to ha you can share your own)

Ilabas ang sama ng loob, Iyakan blues(1st step)
Let it all out if you want to. Crying is good. Wala naman dapat ikahiya sa pag iyak (kahit lalaki kapa). It is part of life. You will find that there are going to be hard times that hit you all of a sudden and you will feel like crying and letting it all out, Ilabas mo lahat. You need to do this any way to keep your sanity kesa naman sa di mo ilalabas tapos para kang tanga ta tulala lagi. Isipin mo langt na this will help you feel better and get back on track. You need to do this when you feel the urge and do not worry about what others think.

Humanap ng kaibigan ng masasabihan ng problema
You need to share your feelings. Getting out what you are feeling is going to make you feel better inside. You want to share these feelings with your friends and family or anyone that will listen to you. Having a good support is going to help you get through the tough times faster. You do not have to let it out all at once. Talk about it slowly and work your way up to getting it all out in the open.

Iwasang sisihin and sarili (ta^^mahh)
Stop beating yourself up. While it is a good idea na malaman mo kung ano ang nagging pagkukulang mo and ano ba yung mga nagawa mong mali or mali din nya,Pero do not put all the blame on yourself. You will be in a terrible situation already when you are heart-broken. You will only make matters worse when you keep blaming yourself. Do not sit around and mag mokmok at mag pa ka EMO na iniisa-isa ang mga bagay na pagkukulang mo or everything that you did wrong in your relationship. Chances are that you both could have changed things for the better of the relationship, so it was not just you. It takes two to tango ika nga. You will make your pain more intense when you keep thinking about it instead of finding a solution. You should understand that everybody has weaknesses, including you and your partner. Accept the mistakes you committed and strive to avoid them in the future.

Ibaling sa ibang ang atensyon and act as if you are moving on.
Start participating in new activities and picking up new hobbies. If there is something that you have always wanted to do, but never made time for it (kase nga busy ka sa relationship mo dati), here is your chance! Do not be afraid to try new things, it is a wonderful way to get your mind off your heart break. Doing the things that you love the most will help you get over the break up too. You will want to make sure that you are keeping up with your hobbies and doing what makes you the happiest. Like on my end I love computers I have the time now to check new updates about computer technology on the internet. I also keep track of my schedule on track and stay busy at work being a tech lead in a call center (isali ba ang sarili ko). Do the same and this will help you heal faster. Keeping busy is key. You need to stay on the go and keep your mind occupied. This will allow you to keep those unhappy and undesirable life events out of your mind and keep you motivated to stay healthy. You want to make sure that you are doing all that you can to stay busy. You will want to talk to your friends, go out more and spend some time with your family. These things will make you feel better and help heal your wounded heart. It is difficult to feel pain when you are excited with what you are doing. When you participate in an activity that you have been longing for, you won't have time to be gloomy as you focus on your heart-break. This is the time to make your dream come true.

Reassure Yourself na “kaya mo yan”
Wake up in the morning and look at yourself in the mirror and say that you want to live life. This is very essential as until you don't feel like living, anything you do wouldn't be done whole heartedly. You are not a loser to run away from life just because of some hard situations that you have to face. Mending a broken heart is far easier than losing your life. Life is God's gift and we should make good use of it, so sulking and crying should be shown the door.

Take a Break! And Laugh Your Lungs Out
The best thing to do once you've had a breakup is to take some time off for yourself and get a grip of your feelings and emotions. The state of mind that one is in during or after a break up will not let you concentrate and give your best to anything you do. So take a little break from work and rather work on getting back your usual self. There are so many good comedy movies that will have you rolling all over with tears in your eyes laughing watching them. Walk to your nearby store and rent some good titles and watch them. Laughter is the best medicine; it not only exercises your muscles but also clears up your lungs and will be a perfect medicine to mend your broken heart. Laughter works like a therapy for your body and soul, so laugh as much as you can, and you wouldn't even realize that it's been quite some time that your mind wandered and thought about your ex.

Date once again (Date lang muna ha.di ko sinabi makipag relasyon agad)
When you find another person to date, you will have someone else to give your attention to. This will help you to get your heart-break off your mind.
Actually, broken heart is hard to deal with no matter how the break up goes down. It is something that may hurt for a long time to come. You need to figure out how to get over a broken heart when it happens. It may not be something that you want to think about but you have to do it because life does go on and you need to take advantage of it.

Bottomline mga kakosa.
Think about what is good for you. You have to get over this broken heart fast so that you are able to feel better. You need to make good choices for what is good for your heart and soul. Make sure that you are not putting yourself in any situation that may be harmful for you. Getting over the breakup is important and you need to do what is best for you.
Taking good care of yourself is important. You want to keep eating and exercising and staying healthy. You need to keep your strength up so that you are able to be strong and able to feel good about yourself. This will help you get over the break up and get back on track.

Time is of the essence. You need to remember that all wounds heal with time. You need to give yourself the time and soon you will notice that you are not feeling so bad and that life is good again.T here is no need to worry when you are involved in a break up. Everyone has been through it and there is going to be happiness again. When a relationship breakup happens, understand that it is not your fault and do not put all the blame on yourself. It usually does mean that something has gone off-balance in your life and in your relationship and you need to put that balance back.

Friday, April 16, 2010